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Athan is a flagship app of IslamicFinder. Athan is an application which is available online and is the ultimate go to solution for all Muslims, especially those living in non-Muslim countries who feel they are disconnected with their religion. It is the next generation app for Muslims, catering to the needs of a modern day Muslim. We at Athan value our user's privacy and collect their information only after their consent so that they can make the most of our app features and have a great overall experience.
The information we collect from you comprises of the general information, that we collect from all users and some specific information that you provide us upon registering on the Athan app. The information we gather is only for improving your experience and giving you better versions of our features.
The general information we collect is applicable to all our users. All these permissions except for the user’s device information is obtained only after the user’s consent. Whenever we collect any information of the user, it is transmitted to us in a secure way. The following permissions are taken on app level that we require from you:
You can always change your permission settings by going into your Device’s settings:
If you want to change your app permissions for Location,Media storage/Photos, Camera, Address Book/Contacts
If you want to change your app permissions for Location, Media storage/Photos, Phone State
The information you provide us directly is upon Signing up. When you sign up into our app, you provide us with your “Full Name”, “Email Address”, “Password”, “Location” and “Profile Picture”(optional). All of this information can be edited via your Profile. Also, your profile is not viewable to other users.
We store Prayer logs and badges earned by our PrayerBook users. User’s profile is not public and no user can view any other user’s Prayer logs or badges.
Our Global feed users can share posts, likes and comments.
For our Ramadan Book users, we store Fast and Deed logs and the badges earned. The user’s profile is not public and no user can view the other user’s Ramadan book history or the badges earned.
For app analytics, we use Google(Firebase) and Facebook analytics and for crashes and issue investigation, we use Crashlytics. These analytics do not collect your personal information and only help us in improving your experience.
The information that you provide is completely safe with us as our users’ safety is our utmost priority. We have taken special safety and security measures to ensure data protection of our valued users. The information that you provide us is purely and solely used to give you a personalized experience and to improve any shortcomings our app has in order to facilitate you. We use your data to provide, support, personalize and develop our Services.
Non of the user’s Prayer logs, badges, posts, comments, Deeds and Fast history is shared with any third party companies. At any given time the user can download his data to review it or delete his account with Athan permanently.
We store Prayer logs and badges earned by our PrayerBook users in order to maintain there Prayer history and award them new badges and help them keep track of their Prayers.
We store our Community users’ posts, likes, comments and whether they have reported a particular post. This information is stored in order to display it on the application. None of this is shared with any third party. At any time if the user wants, he can delete a particular post or report any other user’s post if he finds it inappropriate.
We store Fast and Deed logs and badges earned by our Ramadan Book users in order to observe their performance during the holy month of Ramadan and help them keep track of their Fasts.
The information that you provide us directly after signing up, which includes your “Full Name” and “Email Address”, is used for sending you a more personalized email and newsletters regarding our exciting updates. Only registered users of Athan or the ones who have specifically subscribed to our newsletter fall under this category. At any point in time, the user can unsubscribe from our newsletter following which he/she will not get any personalized emails from us. Surveys which help us in getting feedback to improve our app are also sent to the users on the basis of the App version number that they are using. You are not obligated to respond to polls or surveys. We use “Device ID” in order to send personalized notifications and updates regarding our exciting features. Again, at any point in time, the user can opt out of the push notification permission that he has given to Athan by going to his device’s settings.
At any point in time our users can contact us via our support email address that is “firstname.lastname@example.org”. When they do so, the “Email Address” by which they are sending the email is visible to our support agents, along with their Device information that they are sending which includes their Device Model, Device OS and their App version number. We use this information to investigate, respond to and resolve complaints and Service issues (e.g., bugs).
The information we gather from our analytics(Google, Facebook, Crashlytics) only helps us to improve your current experience. This information is not personal and only facilitates us in improving and understanding how our users use Athan.
Any information that you want us to change or delete, for instance, your email address, can be requested by you. These requested changes will be made only after your consent, and we will update you regarding them. For any such requests you can always contact us on our support email i.e. email@example.com.
We will be storing the permissions that you have allowed the Athan app for audit purposes.
Newsletters are sent to our users weekly/bi-weekly/monthly which update the users on our exciting features, promotions, articles and much more. We use AWS services and Sendgrid to send newsletters. Newsletters are sent only to those users who have registered on the Athan app. We have given an option in our newsletters whereby users can unsubscribe. The user can unsubscribe from our newsletters whenever he wishes to.
To give you more choices of signing up and providing you with the ease of signing up through just one click, we have given the option of signing up through Facebook. To give you a personalized feeling in the app, the information of your Facebook account that we use includes, your “Facebook Name”, “Facebook Email” and “Facebook ID”. All of this is stored in our Database and only your name and email is used for sending newsletters, given you have opted for it. Apart from this, the user can share whatever he wants to share (earned badges, Duas, Ayats) via social media platforms like Facebook, Whatsapp or other shareability platforms like Bluetooth etc.
With our in-app purchases we allow our users to buy our exciting promotions and become our premium users. For in-app purchases we use Google Play and App Store services for our Android and iOS apps respectively. We do not store your credit card information, you will be solely held responsible in case of any loss of data.
Our support channel that we use to handle all our user queries, feedbacks and issues is Zendesk. With Zendesk we only get to view our user’s “Email Address” and Device information that they are sending which includes their Device Model, Device OS and their App version number. We use this information to investigate, respond to and resolve complaints and Service issues. Our support agents can also help update or delete your account information if it is requested by our users.
The information we gather from our analytics only helps us to improve your current experience. We use analytics in order to personalize your app experience and send you personalized push notifications. At any point in time, you can chose to opt out of our app analytics tracking for Google(Firebase) and Facebook by turning off permissions via App Settings, Athan Analytics option given in the app.
For advertisement, we use Google ads. We assure you that the ads we show you are not personalized and that we share no information with these third parties. The reason we are using advertisements in our app is because our revenue model is based on advertisements. To provide you with a better experience, at any point in time, if you find any ad inappropriate, or not according to your taste, you can report or block it.
Your Ramadan book Fast and Deed logs and PrayerBook Prayer logs along with your Dua and Quran bookmarks data is cached (stored on your device temporarily) for sometime before it is sent to our Servers for a smooth app experience. Once it is sent to our servers, it is safe and secure. We implement security safeguards designed to protect your data. We store your personal information on our Servers which follow all the security protocols, monitoring and trying to prevent any security breaches.
We provide many choices about the collection, use and sharing of your data, from deleting or correcting data you include in your profile and controlling the visibility of your posts. We offer you App settings to control and manage the personal data we have about you.
You can perform the following actions on your account at any time:
You can edit some of your personal data through your account which includes, updating your “Name”, “Profile Picture”, “Hometown”, “Password”. You can also ask us to change your “Email Address” associated with your account, update or fix your data in certain cases, particularly if it’s inaccurate.
You can download a copy of your data that is being used in Athan and is linked to your account. The following information will be sent to you in the form of a download link via email once requested:
You can delete your Athan account by going into our App settings. Once you have deleted your account, you will not be able to sign in using the same account. You will have to register again on the Athan app in order to use the same account. Once you delete or terminate your account, Athan will delete all your data associated with this account which includes:
At any point in time, you can chose to opt out of our newsletter subscription. In order to opt in again you will have to re-subscribe or you can always send a request to our support channel. All of these above mentioned functionalities can be done by us if you send us a request via our support representative.
Following termination or deactivation of your account, Athan, its Affiliates, or its Service Providers may retain information (your email address primarily) and your permission consents for a commercially reasonable time for backup, archival, and/or audit purposes. Your email address will be retained in order to keep a track of the deactivated accounts.
Sometimes we might have trouble finding where you are located. Having your current location will help us to get you more accurate prayer times and nearby Islamic places. Here are some things you can do to help fix the problem.